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Trust and Verification Center

Webdelo is a software development company operating since 2006. The company maintains legal entities registeredin two jurisdictions: the Russian Federation and Moldova. Webdelo is a resident of IT Park Moldova (certificate No. 840, valid through 12/31/2027) and undergoes an annual independent review in accordance with the ISRS 4400 standard. This page contains verifiable facts, documents, and links to primary sources that allow you to evaluate Webdelo's reliability as a technology partner.

IT Park Moldova Resident NDA by Default GDPR Verified Google Business Profile Sectigo EV Certificates

Key Facts

Webdelo has been operating since 2006, has delivered over 200 projects, and maintains a team of 35+ full-time specialists. The company is registered in the government registries of the Russian Federation, and Moldova. Independent verification of IT Park residency status has been conducted annually since 2021 under the ISRS 4400 standard. The development process is documented, and support is provided under an SLA with an S1–S4 priority model.
Public Reputation
Google Business: 5.0 (140+ reviews), FL.ru: TOP PROFI (286+ reviews)
Independent Verification
IT Park Moldova Resident, annual reviews per ISRS 4400 (since 2021)
Legal Entities
Registered in the Russian Federation and Moldova with government registry records
Development Process
Analysis → Design → Development → Testing → Release → Support
Support and SLA
S1–S4 priority model, typical first response time for critical incidents — ~20 minutes

Evidence Map

Every claim on this page is backed by a document, registry record, or link to a primary source. Below is a summary table of evidence categories and their sources for quick navigation.
Category Source Type of Verification
ReputationGoogle Business, FL.ruPublic reviews, ratings, verified business profile
External VerificationIT Park Moldova, independent auditorsResidency certificate, annual ISRS 4400 reports, file hashes
Legal Entities Unified State Register of Individual Entrepreneurs (RF), State Registry (Moldova) Government registry records, registration numbers
Data ProtectionInternal policies, SLANDA, GDPR, AI usage policy, path to ISO 27001 / SOC 2
LeadershipLinkedIn, GitHub, publicationsProfessional profiles, article authorship
Development ProcessInternal documentation, websiteStage descriptions, code review practices, CI/CD
Support and SLAPublic SLA pagePriority model, target metrics, monitoring plans
EventsConferences, industry eventsEvent programs, photographs

Reputation and Reviews

Webdelo has a verified Google Business Profile with a 5.0 rating based on over 140 reviews across three offices. On the FL.ru platform, the company holds TOP PROFI status with more than 286 reviews over 15 years of presence. All reviews are posted on independent platforms where Webdelo has no ability to delete or edit negative ratings.

Public Ratings

Google Business
Rating 5.0 · 140+ reviews · Verified Business Profile
FL.ru
TOP PROFI status · 286+ reviews · Active profile since 2009

Reference Letters and Video Testimonials

Reference letters contain work evaluations from the executives of client companies. Video testimonials are available on the company's channel and on the website in the "Reviews" section. The independence of the platforms ensures objectivity of ratings — prospective clients can review the full history of feedback, including any critical remarks.

External Verification

Webdelo is an official resident of IT Park Moldova — a government program supporting IT companies. Residency certificate No. 840 is valid through 12/31/2027. Residency status is confirmed by an annual independent review under the international standard ISRS 4400 since 2021. Results are published with file hashes for integrity verification.

IT Park Moldova Residency

Program
IT Park Moldova (government program)
Certificate Number
840
Valid Through
12/31/2027
Company IDNO
1021600012146
Legal Entity
WEBDELO SRL

Annual Review Registry

Reviews are conducted under the ISRS 4400 standard — "Engagements to Perform Agreed-Upon Procedures" (Agreed-Upon Procedures, AUP). This is a targeted review of specific metrics, not a financial statement audit. Reports do not contain an audit opinion or expression of assurance.
Year Review Period Standard Auditor IT Park Decision Key Findings Report File SHA-256
2021 Year 2021 (as of 12/31/2021) ISRS 4400 (AUP) Ducont Audit Service SRL Decision No. 1 dated 01/12/2022 No signs of insolvency or liquidation; share of core revenue — 100%; no month below the 70% threshold Verificarea anuala 2021 3c52483780e70824fc1fdeb041a6ed85e140cfd1a616b577fb7b9dca55dba53a
2022 01/01/2022–12/31/2022 ISRS 4400 (AUP) Ducont Audit Service SRL Decision No. 387 dated 12/30/2022 No signs of insolvency; data reconciliation without discrepancies; share of core revenue — 100%; no month below the 70% threshold Verificare_anuala_2022 e91c0944f32fdb53d506f620bcbd3493ddf9e97f4222b55cb63715a3fe65e4eb
2023 01/01/2023–12/31/2023 ISRS 4400 (AUP) Ducont Audit Service SRL Decision No. 1 dated 01/12/2024 Active IT Park contract No. 840 (05/19/2021); no signs of insolvency; share of core revenue — 100%; no month below the 70% threshold Verificare_anuala_2023 47907b566e1c0de3ac28ab0f944d8a7bbef54c4f79247acebf08776f022aa96c
2024 01/01/2024–12/31/2024 ISRS 4400 (AUP) Ducont Audit Service SRL Decision No. 135 dated 12/30/2024 Active IT Park contract No. 840; no signs of insolvency; share of core revenue — 100%; no month below the 70% threshold; discrepancy between accounting and quarterly reports — 0% Verificare_anuala_2024 cc783239e96e62ff2b29d7eaf191127c4ea114ef670687692735d0c276a1bec9
2025 01/01/2025–12/31/2025 ISRS 4400 (AUP) Audit și Servicii Conexe SRL Decision No. 4 dated 03/11/2025 Active IT Park contract No. 840; no signs of insolvency, liquidation, or suspension; share of core revenue — 100%; no month below the 70% threshold; no discrepancies in data reconciliation; eligible activities: CAEM 62.02 (10.38%), CAEM 63.12 (89.62%) Verificare_anuala_2025 51a533102072eb688afbf53f9ba4c3358179906635a7fc34433ddb6cc02d49a6

How to Verify

Verify the auditor
Verify through the public oversight registry CSPA or by IDNO 1020600036172 through the company registry.
Verify file integrity
Download the report and compare the SHA-256 hash of the downloaded file with the hash listed in the table. A matching hash confirms the file has not been altered after publication.
Verify the IT Park decision
The decision number and date can be cross-referenced with the data in the report itself. IT Park decisions are published and can be requested directly from the organization.

Legal Entities and Government Registries

Webdelo operates through registered legal entities in three countries. Each company has a record in the government registry of the corresponding jurisdiction. Presence in multiple jurisdictions provides clients with the option to contract with a local legal entity in a convenient legal framework.
Legal Entity Country Registry Registration Number Address
IP Nikolaev N.V. Russia (Saint Petersburg) State Registry GRN 324784700154645 Saint Petersburg
WEBDELO SRL Moldova (Chisinau) State Registry IDNO 1021600012146 str. Burebista, 17, of. 405, Chisinau, MD-2032

How to Verify Registration

Russia
Open Gosuslugi and search by GRN 324784700154645.
Moldova
Open the State Registry and search by IDNO 1021600012146.

Data Protection and Compliance

Webdelo ensures client data confidentiality through NDAs, GDPR principles, and a controlled policy for the use of AI-based tools. Internal information security management processes are structured in accordance with ISO 27001 and SOC 2 requirements. Formal certification is in preparation.
Confidentiality and NDA
A non-disclosure agreement (NDA) and a data processing agreement (DPA) are signed at the client's request before work begins.
GDPR
Data minimization, purpose limitation, ensuring data subject rights as a baseline standard for all projects involving EU users.
AI Usage Policy
AI tools are used only with the client's explicit consent. Full prohibition is available upon request. All outputs undergo manual review.
Path to Certification
Processes are built on ISO 27001, SOC 2, and GDPR principles. The company is at the stage of preparing for formal certification.

AI Usage Policy Parameters

ParameterCondition
AI ToolsUsed only with the client's explicit consent
Full ProhibitionAvailable upon request — the project is conducted without AI
Hosting OptionsCloud services , local models
Human OversightAll AI-generated outputs undergo manual review

Leadership and Expertise

Key decisions at Webdelo are made by a leadership team with domain expertise in development, project management, and marketing. Leaders are authors of expert publications and have verifiable professional profiles. Personal accountability for architectural decisions and quality is assigned to specific individuals.
Name Role Area of Responsibility
Andrei PopovChief Technology Officer, FounderArchitecture, technical strategy, quality assurance
Andrei ZhumatiyFounder, Chief Marketing OfficerMarketing, business development, strategy
Dmitrii CherchelLead DeveloperProject architecture, code review, mentoring
Daniil ShparaHead of Search Engine OptimizationSearch engine optimization, analytics

Development Process and Quality Assurance

Webdelo uses a documented six-stage software development lifecycle. Code review by a lead developer is mandatory for all changes. Build and deployment are automated through CI/CD, and development, testing, and production environments are isolated from each other.

Development Stages

StageTasksDeliverables
1. AnalysisIdentifying goals, constraints, risks, scope boundariesProduct description, task list, estimates, draft plan
2. DesignUX prototypes, system architecture, database structure, integration definitionsPrototypes, architecture diagrams, API specifications
3. DevelopmentSprints, isolated branches, mandatory code review, CI/CDWorking code, documentation, automated test results
4. TestingUnit, integration, and end-to-end tests, acceptance scenario approvalTest scenarios, defect reports
5. ReleaseDeployment to staging environment, verification, controlled release with rollback planRelease checklist, rollback plan, data migrations
6. SupportMonitoring, incident response, planned improvementsIncident reports, stability metrics, roadmap

Quality Assurance Practices

Mandatory Code Review
Every change is reviewed by the lead developer. Bulk approvals are prohibited.
CI/CD
Automated checks on every commit, controlled deployment.
Environment Isolation
Development, testing, and production environments are fully separated.
Least-Privilege Principle
Only essential personnel have access to production; permissions are reviewed regularly.
Root Cause Analysis
For significant incidents, a root cause analysis is conducted with documentation of findings and corrective actions.

Technologies and Architectural Competencies

Webdelo specializes in backend systems and web application development using Go, PHP (Laravel, Symfony), TypeScript, Vue.js, and Angular. PostgreSQL, MongoDB, and ClickHouse are used as databases. Infrastructure is built on Docker and Kubernetes with automation through GitHub Actions.

Technology Stack

DomainTechnologies
Backend DevelopmentGo, PHP (Laravel, Symfony)
Frontend DevelopmentTypeScript, Vue.js, Angular
Markup and StylingHTML, CSS, Tailwind CSS, BEM methodology
DatabasesPostgreSQL, MongoDB, ClickHouse
Stream Processing and Real-TimeApache Kafka, WebSocket
Infrastructure and DeploymentDocker, Kubernetes, GitHub Actions

Architectural Approaches

DDD
Domain-Driven Design
Clean Architecture
Clean Architecture
Microservices
Microservices Architecture
Event-Driven
Event-Driven Architecture
Hexagonal
Hexagonal Architecture
CQRS
Command Query Responsibility Segregation

Support and Reliability: SLA

Webdelo provides support based on a Service Level Agreement (SLA) with a formalized S1–S4 priority model. The typical first response time for a critical incident (S1) is approximately 20 minutes during business hours. The target recovery time for S1 is up to 4 hours when the root cause is within Webdelo's scope of responsibility.

Priority Model

PriorityDescriptionExamples
S1 / P0 — CriticalFull or partial outage, core workflow blocked, security incidentServer down, authentication failure, data breach
S2 / P1 — HighSignificant degradation with available workaroundSlowdown, individual feature failure with an alternative available
S3 / P2 — MediumFunctional defect with limited impactReport error, incorrect data display
S4 / P3–P4 — LowCosmetic defects, backlog tasksVisual imperfections, improvement requests

Target Metrics (Typical)

MetricS1 (Critical)S2 (High)S3 (Medium)
First Response~20 minPer planPer plan
Recoveryup to 4 hrsPer planPer plan
Status Update Frequency (Enterprise)every 30 minevery 2 hrs—
Status Update Frequency (Extended)every 2 hrsevery 4 hrs—

All metrics are typical target values. Final terms are defined in the Statement of Work (SOW) and depend on the support plan.

Support Plans

ParameterBasicExtendedEnterprise
Business HoursCET/CESTExtended24×7 (on-call)
MonitoringBasic: uptime, certificatesExtended: content, infrastructureExtended + 24×7 alerting
EscalationProject Manager+ Lead Developer+ CTO
SLA Breach Credits——Up to 30% of monthly fee
Quarterly Reviews——Yes

A detailed description of the SLA, including full terms, exclusions, and escalation procedures, is available on the SLA page.

Frequently Asked Questions

Answers to the most common questions about Webdelo's reliability, processes, and terms of engagement.
Is Webdelo a registered company? Where can I verify this?
Yes. Webdelo has legal entities in two jurisdictions — the Russian Federation and the Republic of Moldova. Registration data and links to government registries are provided in the "Legal Entities" section on this page.
Do you provide an SLA and 24/7 support?
Yes. Support is provided under three plans: Basic (business hours), Extended (extended hours), and Enterprise (24/7 on-call). Detailed terms are described on the SLA page.
What is your incident priority model?
A four-tier model is used: S1 (Critical), S2 (High), S3 (Medium), S4 (Low). For S1, the typical first response time is ~20 minutes, with a target recovery time of up to 4 hours. Final metrics are defined in the Statement of Work (SOW).
Do you conduct root cause analysis for incidents?
Yes. For significant incidents, a root cause analysis is conducted with documentation of findings and corrective actions. A summary is provided to the client.
How do you handle security incidents?
Security incidents are handled with high priority. Under the Enterprise plan, client notification is within 48 hours of incident confirmation (reduction to 24 hours is available under a separate agreement). The primary objective is containment and threat elimination.
Do you use AI when working with client data?
AI tools are used only with the client's explicit consent. The client can completely prohibit the use of AI in the project. Hosting options are available: cloud services or local models. All AI-generated outputs undergo manual review.
What time zones and languages do you work in?
Offices operate in the time zones UTC+3 (Moscow) and UTC+2 (Chisinau). The team works in Russian, English, German, and Romanian.
What happens if a key specialist leaves the project?
Webdelo's processes are designed to be independent of specific individuals. Architecture documentation, role matrices, and knowledge transfer practices ensure continuity of operations. When a team member leaves, replacement occurs with full context transfer, without loss of project knowledge.
How do you manage production changes?
All changes go through a ticketing system with mandatory classification. A rollback plan is prepared for critical changes. Emergency changes in the event of a complete system outage are permitted without prior approval with immediate client notification.
Can the project be transferred to another team?
Yes. A documented process, architecture diagrams, API specifications, test scenarios, and infrastructure configurations are developed as part of the project. This ensures the ability to transfer the project to another contractor if necessary.

Information on this page is updated after significant changes: receipt of new reports, certificate renewals, changes to legal data. Last Updated: — 24.03.2026